Home
Categories
Information
Checkout
Cart Content
My Account
Delivery Charges ~ UK
Charges listed below will be applied at Checkout
Option 1 - Express Postage:
Royal Mail 1st class delivery, or Courier for high value orders.
Order Value less than £20 ~ Postage Cost = £ 4.99
Order Value between £20 up to £40 ~ Postage Cost = £ 5.99
Order Value between £40 up to £100 ~ Postage Cost = £ 6.99
Order Value over £100 ~ Postage Cost = FREE
Delivery time for this option is usually 1 - 2 business days
Option 2 - Standard Postage:
Royal Mail 2nd class delivery.
Order Value less than £20 ~ Postage Cost = £ 2.50
Order Value between £20 up to £40 ~ Postage Cost = £ 3.50
Order Value between £40 up to £100 ~ Postage Cost = £ 4.50
Order Value over £100 ~ Postage Cost = FREE
Delivery time for this option is usually 3 - 5 business days
Delivery to Europe
Delivery to Europe. Shipping costs are displayed at Checkout and are based on the weight, total amount spent and distance. Standard ~ Delivery normally 3 to 9 Working Days.
Shipping: Zone 1
Belgium, France, Germany, Luxembourg, Netherlands, Ireland
Charges listed below will be applied at Checkout
Order Value less than £10 ~ Shipping Cost = £ 5
Order Value between £10 but less than £30 ~ Shipping Cost = £ 10
Order Value over £30 ~ Shipping Cost = £ 15
Austria, Denmark, Liechenstein*, Switzerland*
Charges listed below will be applied at Checkout
Order Value less than £10 ~ Shipping Cost = £ 5
Order
Value between £10 but less than £30 ~ Shipping Cost = £ 10
Order
Value over £30 ~ Shipping Cost = £ 18
Czech Republic, Italy, Slovakia, Spain, Monaco
Charges listed below will be applied at Checkout
Order Value less than £10 ~ Shipping Cost = £ 10
Order
Value between £10 but less than £30 ~ Shipping Cost = £ 12.50
Order
Value over £30 ~ Shipping Cost = £ 20
Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden
Charges listed below will be applied at Checkout
Order Value less than £10 ~ Shipping Cost = £ 10
Order
Value between £10 but less than £30 ~ Shipping Cost = £ 12.50
Order
Value over £30 ~ Shipping Cost = £ 22
Bulgaria, Croatia*, Greece, Iceland*, Latvia, Lithuania, Montenegro* Norway*, Romania, Serbia*
Charges listed below will be applied at Checkout
Order Value less than £10 ~ Shipping Cost = £ 10
Order
Value between £10 but less than £30 ~ Shipping Cost = £ 12.50
Order
Value over £30 ~ Shipping Cost = £ 28
There will be a £30 customs charge added to those Countries outside the European Union, marked with an Asterisk *
PLEASE NOTE: Some products are too heavy or too large to be shipped using the above pricing structure.
If we are unable to ship your products using the above prices, we will contact you and give you the opportunity to pay the excess Shipping or to cancel your order. We will always try to get your products to you at the best possible price.
Shipping: United States and Canada
Charges listed below will be applied at Checkout
Order Value less than £10 ~ Shipping Cost = £ 10
Order Value between £10 but less than £20 ~ Shipping Cost = £ 15
Order Value between £20 but less than £30 ~ Shipping Cost = £ 25
Order Value between £30 but less than £50 ~ Shipping Cost = £ 50
Order Value between £50 but less than £60 ~ Shipping Cost = £ 55
Order Value between £60 but less than £80 ~ Shipping Cost = £ 60
Order Value between £80 but less than £100 ~ Shipping Cost = £ 75
Order Value over £100 ~ Shipping Cost = £ 100
PLEASE NOTE: Some products are too heavy or too large to be shipped using the above pricing structure.
If we are unable to ship your products using the above prices, we will contact you and give you the opportunity to pay the excess Shipping or to cancel your order. We will always try to get your products to you at the best possible price.
Shipping: Australia
Charges listed below will be applied at Checkout
Order Value less than £10 ~ Shipping Cost = £ 10
Order Value between £10 but less than £20 ~ Shipping Cost = £ 14
Order Value between £20 but less than £30 ~ Shipping Cost = £ 20
Order Value between £30 but less than £40 ~ Shipping Cost = £ 30
Order Value between £40 but less than £50 ~ Shipping Cost = £ 40
Order Value between £50 but less than £60 ~ Shipping Cost = £ 50
Order Value between £60 but less than £70 ~ Shipping Cost = £ 65
Order Value between £70 but less than £100 ~ Shipping Cost = £ 85
Order Value over £100 ~ Shipping Cost = £ 95
PLEASE NOTE: Some products are too heavy or too large to be shipped using the above pricing structure.
If we are unable to ship your products using the above prices, we will contact you and give you the opportunity to pay the excess Shipping or to cancel your order. We will always try to get your products to you at the best possible price.
Shipping to other regions of the World
Generally speaking, we can Ship to any country. Please email Carousel listing the products and we will quote
the best Shipping cost.
Returns and Refunds
Faulty Goods
We will either refund in full, or replace the faulty item free of charge.
Return of Unwanted Goods
When ordering, please ensure that the item chosen is exactly what you are seeking as the return of unwanted products incurs a 20% restocking charge.We do not refund Postage and Packaging fees and where postage was 'Free', we reserve the right to deduct £2.50 for Royal Mail shipments or £6 for Courier shipments from your final refund.
Unwanted goods must be returned within 21 days of purchase, in their original packaging complete with all labels and instructions, at the purchaser's expense.
All other monies will be refunded at the earliest time after the unwanted item has been received. We recommend that you send the unwanted items by recorded delivery, as we cannot be held responsible for goods that do not arrive.
If you are unsure about the product and require further information please call us on: 01483 413100